Check Here For The Latest Game Status
User avatar
Sep 24th, 2015
Community FEDEEN STAFF User avatar
Fedeen Admin
Joined: May 2015
Posts: 106

Contact Customer Service for in-game support!

Dear players,

We've been getting some questions about how to best contact customer service regarding in-game support. Please direct all tickets via the FAQ button in-game as this is the fastest way we can help you.

1.) Click on the FAQ button on the left side of the screen. The icon is circular marked with a question mark.
Image

2.) Search for your issue first. If your issue is not resolved, please click CONTACT US.
Image

3.) You will be directed directly to a box to fill out your request. Please attach screenshots or receipts if necessary.
Image

You can also send a ticket to fwsupport@fedeen.com, but we recommend the in-game contact us method first. We hope that this will smooth line your customer service experience.

Thank you!